Legal

Pricing & Shipping

Pricing

All of our prices are in Australian dollars (AUD) and include GST (Australian goods and services tax) as of May 2017. Product prices are regularly updated when price changes are received from our suppliers.

Total costs of the goods or services offered including all appropriate shipping/handling charges and taxes.

   

 Shipping

Shipping costs are $40.00

We ship goods Australia wide via Australia Post, however at this time we do NOT accept international orders through our website, please contact us via email or on +61 8 8956233 to enquire about a special order.

We are a small remote community. Online orders will be collated and packaged on a daily basis and staff, who are generally travelling to Alice Springs on Thursdays or Fridays, will courier orders weekly for dispatch at the Alice Springs Post Office.

For this reason orders are generally dispatched within 6 business days. In the event that an ordered item may be delayed (for example, roads impassable due to weather), is not available or we are unable to fulfil your order we will notify you within 5 business days to arrange an agreeable alternative item, a backorder or a full refund.

Shipping times are estimated at between 10 - 21 business days depending on your location within Australia.

Refunds

Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or don’t perform as advertised.